Keeping track of all the franchisee information and communication history can be a daunting task. Maintaining paper records not only requires dedicated resources to keep them current, but also makes it difficult to easily access the desired information about a franchisee. Tracking franchisee communications is also critical from a legal and compliance perspective.

FranConnect’s Franchisee Information, Contract and Compliance Management application allows franchise organization to effectively manage all information related to franchisees and get critical alerts.

Features

• Manage Activities

  Manage all communication and task history with franchisees

• Maintain Record

  Maintain a complete record of all legal information including contract details, expiration dates, disclosure dates, check dates, insurance details, store details (where applicable), banking information, personal information, etc

• Audit Quality Info

  Record all information from field agents on quality inspections, service issues, etc. Manage all information about franchisee and their employees

• Manage Training

  Maintain a complete training record of franchisees and their employees

• Manage Compliance

  Create a post-contract sign-up compliance checklist for managing training, site selection, store opening, financials, accounting, and other related functions to avoid chaos

• Send Multiple Mails

  Generate mail-merged letters to franchisees

• Set Prior Alerts

  Create alerts around important dates such as contract expiration to get automated alerts by e-mail