The Young Rembrandts Franchise System has been using FranConnect for approximately 18 months, and it has become an invaluable tool for both franchisees and Corporate Office staff members alike. From the Franchise Sales module to the Intranet Library, FranConnect increases the productivity and efficiency of the entire system. We have one point of reference for all data pertaining to our franchisees as well as one source to refer our franchisees to gather information.
FranConnect allows our franchisees to create dialogue with one another, and we can save best practices and knowledge for future reference by new members to the system. FranConnect allows Corporate team members the ability to dialogue with one another as well and to keep all pertinent and up-to-date records on all franchisees.
Since the inception of our contract with them, the FranConnect team has provided prompt and knowledgeable customer service, and they are willing to work with us to provide affordable options for customization and updates. We appreciate their professionalism and experience in implementing this functional tool for our system.